Course outline

Troubleshooting Skype for Business

Course Code: CLD236x Topics: ,

US$119.00

This course will be most valuable for IT Professionals who manage Skype for Business deployments.

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Access Duration: 90 Days

Grace Period: 30 Days

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In Troubleshooting Skype for Business, we examine the Skype for Business 2015 architecture and learn how to troubleshoot Skype for Business related issues including:

  • Analyzing the client sign in process
  • Conferencing
  • Persistent chat
  • Presence issues
  • Remote connectivity
  • Firewalls
  • Edge Server configurations
  • PBX integrations

This course will be most valuable for IT Professionals who manage Skype for Business deployments.

Course Prerequisites

  • Experience managing or deploying a Skype for Business 2015 system.​
  • Foundational knowledge of networking technologies
  • Foundational knowledge of Microsoft Exchange Server and Windows Server technologies.
  • Foundational knowledge of Microsoft SQL Server.
  • Foundational knowledge of Azure Active Directory.

What you will learn

  • Identify Firewall configuration issues
  • Trace Skype for Business communications with CLS and client logs
  • Analyze traces and messages with Snooper
  • Troubleshoot Skype for Business sign-in process
  • Troubleshoot Enterprise Voice configurations

In Troubleshooting Skype for Business, we examine the Skype for Business 2015 architecture and learn how to troubleshoot Skype for Business related issues including:

  • Analyzing the client sign in process
  • Conferencing
  • Persistent chat
  • Presence issues
  • Remote connectivity
  • Firewalls
  • Edge Server configurations
  • PBX integrations

This course will be most valuable for IT Professionals who manage Skype for Business deployments.

Course Prerequisites

  • Experience managing or deploying a Skype for Business 2015 system.​
  • Foundational knowledge of networking technologies
  • Foundational knowledge of Microsoft Exchange Server and Windows Server technologies.
  • Foundational knowledge of Microsoft SQL Server.
  • Foundational knowledge of Azure Active Directory.

What you will learn

  • Identify Firewall configuration issues
  • Trace Skype for Business communications with CLS and client logs
  • Analyze traces and messages with Snooper
  • Troubleshoot Skype for Business sign-in process
  • Troubleshoot Enterprise Voice configurations

Official Microsoft Certificate

Microsoft Certificate of Completion

Microsoft Certificate of Completion

A85-04383

$119.00

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