This course provides an introduction to Selling Business Outcomes. It is intended for individuals who are involved in the role of a partner account manager and are responsible for selling Cisco technology solutions to customers. The intent of the course is to provide individuals with the core knowledge and skills needed to understand the customer business context, define technology solutions that are aligned with business requirements and ultimately drive specific business outcomes and business value Throughout this course individuals will have the opportunity to apply what they learn to real-life business scenarios through guided exercises and challenge questions at the end of each lesson. Where applicable, course content is presented in the context of actual business outcomes sales scenarios. Ancillary materials are provided to enable individuals to successfully define technology solutions that drive business outcomes in their everyday job role.