Course outline

Maximizing your Emotional Intelligence

Categories: Business Skills, Guaranteed To Run™

Duration: 1 session

As the pace of change continues to accelerate and the business environment becomes more complex and uncertain, leaders frequently find themselves under pressure to make critical decisions often with little information and time—and to produce results. The way you react in these difficult situations has a direct impact on your team, relationships with colleagues, and business performance.

To increase success, improve your awareness of your natural tendencies and identify strategies to manage your emotions and reactions to consistently produce more positive outcomes.

This was a very well done course and will have immediate and long term usefulness in my daily work and personal life! Thank you.

Jason V. -
Director, Surplus Sales & Warehousing

  • The challenges leaders are facing today
  • The definition of Emotional Intelligence (EI) and the importance of it in today's business environment
  • Personal strengths and development opportunities in relation to EI and your ability to succeed as a 21st century leader
  • The tactics for deepening EI

Leaders at all levels: vice presidents, directors, managers, and supervisors

Prework for this course should be completed three weeks in advance and brought to class.

 

Introduction

  • EI, EQ, and IQ
  • EQ-i 2.0 Model of Emotional Intelligence

1. Understanding Your EQ-i Profile

  • Leadership Potential
  • Leadership Derailers
  • Subscales and Balancing Your EI
  • Well-Being Indicator

2. Developing Your EI

  • Emotions and the Human Brain
  • Responding vs. Reacting

3. Course Summary

 

Perform Phase

  • Suggested Activities
  • Meeting with Your Leader - Agenda
  • Guaranteed to Run™. This ensures you will attend the instructor led class or live online class you want as scheduled without any disruptive cancellations*. You book the training you need, get back to focusing on your job and are sure your training requirements will be met saving time, money and ensuring peace of mind.
  • This schedule icon the schedule indicates that this date/time will be conducted as Instructor Led Training (ILT) or a Virtual Instructor Led Training (VILT) depending on the indicated class availablity.
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