Course outline

ITIL V3 One Day Overview

Categories: Guaranteed To Run™, ITIL

ITIL

Duration: 1 Day

This course provides an introduction to the subject of Service Management and familiarises delegates with the five core volumes which comprise ITIL version 3:

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement

Coverage of these volumes will include a brief outline of the relevant processes, functions and roles and responsibilities.

Please note that this course is not designed to be a conversion course from ITIL Version 2 to ITIL Version 3.

This course is aimed at all levels of IT professionals, Customers, and Users involved in the provision or receipt of IT Services.

Feel free to contact us, if you want to know the price and location of this course. A Digital Revolver representative will contact you shortly to help you with your inquiry.
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  • Guaranteed to Run™. This ensures you will attend the instructor led class or live online class you want as scheduled without any disruptive cancellations*. You book the training you need, get back to focusing on your job and are sure your training requirements will be met saving time, money and ensuring peace of mind.
  • This schedule icon the schedule indicates that this date/time will be conducted as Instructor Led Training (ILT) or a Virtual Instructor Led Training (VILT) depending on the indicated class availablity.
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