Do you need to earn your ITIL 4 Foundation certification? If so, you’ve come to the right place!
I have personally trained over 20,000 people in how to pass their ITIL Foundation exam on the first attempt!
The Information Technology Infrastructure Library (ITIL) framework has become the standard in IT Service Management across the globe. ITIL helps all organizations, regardless of their industry or business sector, provide their IT services using the most efficient and economical methods. The framework focuses on IT Service Management best practices and efficient operations, and is used in government, commercial, and non-profit organizations, alike.
This course covers the ITIL 4 Foundation exam (brand new in February 2019) which is the entry-level certification in the ITIL framework and offers an exceptional overview of ITIL. By obtaining your ITIL 4 Foundation certification, you are showing employers that you understand the key elements, concepts, and terminology used in ITIL, including how operations move between each activity and process to create value in the service value system, and their overall contribution to the service management best practices.
This course is a complete textbook replacement and covers the entire ITIL 4 Foundation exam objectives in-depth. Additionally, this course comes with 2 complete practice exams that simulate the type of questions you will receive on the ITIL 4 Foundation exam.
Includes a downloadable PDF study guide with all the notes for the course.
What you’ll learn?
- Passing the ITIL® 4 Foundation exam
- Getting ITIL 4 Foundation certified
- Describing the ITIL framework
- Understanding real-world examples
- Applying ITIL 4 to your organization
- Discuss ITIL 4 concepts with confidence
Who this course is for?
- Students who want to take and pass the ITIL 4 Foundation certification exam on the first try
- Students who require a basic understanding of the ITIL framework
- Students who want to understand how the ITIL framework can be used to enhance IT service management within their organizations
- IT professionals or others working within an organization that utilized ITIL and who need understand the framework to contribute to an ongoing service improvement
- Anyone who has an interest in the ITIL framework
- No prerequisites (we will teach you everything you need to know)
- A desire to learn