Overview
Implementing Cisco® Collaboration Devices (CICD) Version 1.0 is a Cisco Training on Demand course. It is designed to provide you with an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Unified Communications Manager Express, Unity Connection, and Unified Communications Manager IM and Presence service. You also learn the call flows, perform endpoint administration tasks, and learn how to maintain a Cisco Unified Communications solution. The course content has been adapted
to Cisco Unified Communications Manager Version 10.5 software and technically updated.
Interested in purchasing this course in volume at discounts for your company? Contact cisco@digitalrevolver.com .
Duration
The CICD Training on Demand course is a self-paced course based on the 5-day instructor-led training version. It consists of 25 sections of instructor video and text totaling more than 9 hours of instruction along with interactive activities, 11 hands-on lab exercises, content review questions, and challenge questions.
Target Audience
The primary target audiences for this course are those preparing for the 210-060 CICD exam, network administrators, and network engineers who are CCNA® Collaboration candidates. Secondary audiences are systems engineers who are interested in broadening their learning and experience in the Cisco Collaboration environment.
Objectives
After completing this course, you should be able to:
- Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
- Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Unified Communications Manager Express, Unity Connection, and Unified Communications Manager IM and Presence service
- Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
- Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Unified Communications Manager Express
- Describe the telephony features supported in Cisco Unified Communications Manager and Unified Communications Manager Express
- Administer users in Cisco Unity Connection and Unified Communications Manager IM and Presence service, and enable the most commonly used features for both applications
- Describe how to maintain a Cisco Unified Communications solution
Course Prerequisites
The knowledge and skills recommended before attending this course are:
- Working knowledge of converged voice, video, and data networks
- Working knowledge Cisco IOS® gateways
- Basic knowledge of Cisco Unified Communications Manager and Unity Connection
