Overview
Implementing Cisco® Unified Communications Applications (CAPPS) Version 1.0 is a Cisco Training on Demand course. It prepares you for integrating Cisco Unity Connection, Unity Express, Unified Presence (includes IM), and video into a collaboration deployment. The course describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms, as well as Cisco Unified IM and Presence and Cisco Jabber® integration options with Cisco Unified Communications Manager.
Interested in purchasing this course in volume at discounts for your company? Contact cisco@digitalrevolver.com.
Duration
The CAPPS Training on Demand course is a self-paced course based on the 5-day instructor-led training version. The course consists of 22 sections of instructor video and text totaling more than 7 hours of instruction along with interactive activities, 9 hands-on lab exercises, content review questions, and challenge questions.
Target Audience
The primary target audiences for this course are those preparing for the 300-085 CAPPS exam, network administrators, and network engineers who are CCNP® Collaboration candidates. Secondary audiences are systems engineers who are interested in broadening their learning and experience in the Cisco Collaboration environment.
Objectives
After completing this course, you should be able to:
- Implement Cisco Unity Connection in a Cisco Unified Communications deployment
- Describe how to implement Cisco Unity Express in a Cisco Unified Communications Express deployment
- Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile using a bring-your-owndevice (BYOD) configuration.
- Integrate Cisco Video Communication Server (VCS) and Cisco TelePresence® Management Suite into a Cisco Collaboration deployment
Course Prerequisites
The knowledge and skills recommended before attending this course are:
- Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching, and routing
- Ability to configure and operate Cisco routers and switches and to set up VLANs and Dynamic Host Configuration Protocol (DHCP)
- Basics of digital interfaces, public switched telephone networks (PSTNs), and voice over IP (VoIP)
- Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments