Course outline

IBM Sterling Order Management (V9.4) Extending the IBM Sterling Store and IBM Call Center for Commerce Applications

Categories: Guaranteed To Run™, IBM

GK IBM LS Partner

Duration: 2 Days

This 2-day instructor-led course introduces you to the technical extensibility framework of IBM Sterling Store and IBM Call Center for Commerce. You will learn how to customize Sterling Store and Call Center for Commerce to meet your organization’s business requirements. This course explains how to effectively use the Extensibility Workbench tool to customize the behavior of applications that are installed during runtime, without recompiling or modifying the original source code.   The course begins with an overview of extensibility, its types, and features. You will then learn in detail about the screen organization and extensibility framework comprising binding and event framework, models, widgets, namespace, controllers, wizards, and mashup layer. The hands-on exercises will enable you to practice extensibility concepts ranging from rebranding the application logo to adding custom columns to the user interface screens.   This course is designed for both Sterling Store and Call Center for Commerce users. The course covers conceptual information and exercises for both sets of learners. In addition, information that is specific and applicable to either the Call Center for Commerce or Sterling Store users is called out separately. The course includes hands-on exercises that have been carefully designed keeping in mind the learning needs of both sets of students. Users are provided with exercises that are applicable to the product they work on. However, users desirous of experimenting with both applications can do so (keeping in mind the duration of the course).
This 2-day instructor-led course introduces you to the technical extensibility framework of IBM Sterling Store and IBM Call Center for Commerce. You will learn how to customize Sterling Store and Call Center for Commerce to meet your organization’s business requirements. This course explains how to effectively use the Extensibility Workbench tool to customize the behavior of applications that are installed during runtime, without recompiling or modifying the original source code.   The course begins with an overview of extensibility, its types, and features. You will then learn in detail about the screen organization and extensibility framework comprising binding and event framework, models, widgets, namespace, controllers, wizards, and mashup layer. The hands-on exercises will enable you to practice extensibility concepts ranging from rebranding the application logo to adding custom columns to the user interface screens.   This course is designed for both Sterling Store and Call Center for Commerce users. The course covers conceptual information and exercises for both sets of learners. In addition, information that is specific and applicable to either the Call Center for Commerce or Sterling Store users is called out separately. The course includes hands-on exercises that have been carefully designed keeping in mind the learning needs of both sets of students. Users are provided with exercises that are applicable to the product they work on. However, users desirous of experimenting with both applications can do so (keeping in mind the duration of the course).
Before taking this course, students should meet the following prerequisites:
  • Working knowledge of Java, JavaScript, JSON, XML, and Dojo

This course is designed for implementers and developers who want to use the Extensibility Workbench to customize the Sterling Store and Call Center for Commerce applications.

  • Course Overview
  • Unit 1: Overview of Extensibility
  • Lesson 1.1: Overview of Extensibility
  • Lesson 1.2: Overview of Extensibility Workbench
  • Unit 2: Working with Extensibility Workbench
  • Lesson 2.1: Extensibility Framework
  • Unit 3: Hands-on Lab Exercises
  • Lesson 3.1: Sterling Store Extensibility Exercises
  • Lesson 3.2: Call Center for Commerce Extensibility Exercises
  • Course Wrap-up
This course is delivered by an authorized IBM Global Training Provider.
  • Guaranteed to Run™. This ensures you will attend the instructor led class or live online class you want as scheduled without any disruptive cancellations*. You book the training you need, get back to focusing on your job and are sure your training requirements will be met saving time, money and ensuring peace of mind.
  • This schedule icon the schedule indicates that this date/time will be conducted as Instructor Led Training (ILT) or a Virtual Instructor Led Training (VILT) depending on the indicated class availablity.
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