Course outline

IBM Case Manager 5.2 – Integrating Case Analytic tools

Categories: Guaranteed To Run™, IBM

GK IBM LS Partner

Duration: 1.5 Days

This course describes the Case Analyzer services and the data provided in the Case Analyzer store, which is essential for developing analytic reports and dashboards. It covers the analytic tools provided with IBM Case Manager.

You work with a fully functioning IBM Case Manager 5.2 system to practice the skills required to create custom dashboards to monitor case activity.

  • Understand Case Analyzer services and the data provided to support reporting and monitoring.
  • Acquire the knowledge and skills to expose custom case properties to the Case Analyzer store and create custom dashboards to monitor case activity.

You should have completed:

  • IBM Case Manager 5.2 Introduction to Case Manager (F2150) (F2159)
  • Unit 1: IBM Case Manager 5.2: Build a Case Manager Solution (F2120) (F2129)

This intermediate course is for:

  • A Business Analyst responsible for scoping the high-level solution and planning reports.
  • A Solution Architect responsible for developing the overall design, and assisting the Business Analyst with complex case and data modeling.
  • A System Administrator responsible for configuring Case Analyzer and property auditing.
  • An Application Developer responsible for designing solution reports.
  • Describe the fundamentals of Case Analyzer services
  • Understand how to expose custom case properties to the Case Analyzer store
  • Describe Online Analytical Processing fundamentals
  • Understand the Analytic tools provided with IBM Case Manager and the reports provided
  • Monitor case activity with IBM Cognos Real-time Monitoring
This course is delivered by an authorized IBM Global Training Provider.

Feel free to contact us, if you want to know the price and location of this course. A Digital Revolver representative will contact you shortly to help you with your inquiry.
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  • Guaranteed to Run™. This ensures you will attend the instructor led class or live online class you want as scheduled without any disruptive cancellations*. You book the training you need, get back to focusing on your job and are sure your training requirements will be met saving time, money and ensuring peace of mind.
  • This schedule icon the schedule indicates that this date/time will be conducted as Instructor Led Training (ILT) or a Virtual Instructor Led Training (VILT) depending on the indicated class availablity.
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