Module 1: Acano Single-Server Solution
Lesson 1: Describing the Acano Solution
- Describe three ways to deploy Acano servers in an enterprise
- List six functionalities that Acano brings to Unified Communications networks
- Describe the basic functionality of the call bridge, XMPP server, web bridge, and TURN server components deployed on an Acano server
- Discuss the call flow of a single-server solution
Lesson 2: Installing Acano Servers
- Describe the hardware needed to install an Acano-manufactured server into a four-post data rack
- Describe the steps to initially configure or recover an admin password on the Acano server
- Add an administrator password to the Acano server&rsquo,s multichassis multilink PPP (MMP) interface
Lesson 3: Configuring the Web Admin
- List three configurations that can be accessed on the web administrator
- Discuss the reason for using ports other than 443 to access the web admin with HTTPS
- Describe how to activate the web admin
Lesson 4: Configuring the Call Bridge
- Transfer both the public certificate and private key to the Acano call bridge
- Transfer a public certificate and private key to the Acano web admin
- Assign a listening port to the Acano call bridge
- Configure a syslog server for the Acano call bridge
Lesson 5: Configuring the XMPP Server
- Describe the Extensible Messaging and Presence Protocol (XMPP)
- Verify that prerequisite DNS SRV records have been created in the local DNS server to support Acano server operations
- Assign a listening port to the Acano XMPP server
- Configure the Acano XMPP server for secure communication with the Acano call bridge
- Enable the XMPP server
Lesson 6: Configuring the Web Bridge
- Enable a listening port for the Acano web bridge so that the Acano web bridge operation does not interfere with the Acano web admin operations
- Add the call bridge&rsquo,s public certificate to the Acano web bridge&rsquo,s trust store
- Enable the Acano web bridge with HTTP redirect capabilities
Lesson 7: Additional Services
- Describe the role of the Traversal Using Relays around NAT (TURN) server
- Describe the role of the load balancer
- Describe the role of the trunk
Module 2: Firewall Traversal and Unified Communications Application Integration
Lesson 1: Deploying TURN Services
- Discuss the call flow of a two-server solution
- Assign a listening port to the Acano TURN server
- Configure the Acano TURN server&rsquo,s client IP address (public)
- Configure the Acano TURN credentials and realm
- Enable the Acano TURN server
Lesson 2: Traversing Firewalls
- Deploy the web admin, call bridge, XMPP server, web bridge, TURN server, load balancer, and trunk services on two servers
Lesson 3: Integrating Unified Communications Platforms
- Discuss the call flow of a Unified Communications integrated server solution
- Create a SIP neighbor zone from a Cisco Video Communication Server (VCS) to the Acano call bridge
- Create a SIP trunk from a Cisco Unified Communications Manager (UCM) to the Acano call bridge
- Create a trusted SIP trunk from Microsoft Lync to the Acano call bridge
- Create outbound call rules from the Acano call bridge to the Cisco VCS
- Create outbound call rules from the Acano call bridge to the Cisco UCM
- Create outbound call rules from the Acano call bridge to the Lync server
- Create inbound call-matching rules on the Acano call bridge
Module 3: Resilient Acano Configuration
Lesson 1: Deploying a Resilient Acano Solution
- Discuss the call flow of a resilient server solution
- Configure a space database cluster in an Acano solution
- Deploy a call bridge cluster in an Acano solution
- Configure a load balancer in an Acano solution
- Deploy multiple XMPP servers in an Acano solution
Module 4: Troubleshooting Skills
Lesson 1: Using Troubleshooting Tools
- Define the five call detail record (CDR) types and the information contained in each
- Capture server configuration files (.json), crash log files, media and application .dmp files, client crash files, and client diagnostic logs
- Employ the MMP tools to identify Acano solution issues, including public key infrastructure (PKI), DNS lookup, ping, and service status
- Identify common issues for end users using the Acano solution