Certified ScrumMaster Workshop

• Details on Scrum roles: Team Member, Product Owner, ScrumMaster
• Foundational/critical concepts of Scrum with our Certified Scrum Trainer© instructional program
• How to apply empirical thinking to your project work
• How a team's productivity can be adjusted to account for its composition
• Importance of organizational agreement on software readiness
• Why the ScrumMaster role can be the most satisfying as well as the most difficult job on a project
• Conflict resolution's critical role in Scrum
• Work on a real-world Scrum project live in the classroom
• Learn, practice, and utilize the Scrum Framework
• Knowing when software is "Done" under Scrum
• Critical characteristics a ScrumMaster must have to succeed
• Get to the heart of the matter with Scrum, coaching, and team productivity
• Compare traditional and Agile project estimating and planning
• Conduct decomposition to estimate a Scrum project
• Practice Scrum meetings including: Sprint planning, Daily Scrum, Burndowns, Sprint review, and Sprint retrospective
• Achieve the first step in Scrum Alliance©-recognized certifications, enabling you to advance to higher levels of recognition
• A framework to operate large projects using Scrum
• How to maximize your returns using Scrum

• Those practicing or looking to practice the art of the ScrumMaster or anyone involved in Scrum (managers, team members, product managers, etc.)
• Team members not certified, including business customers, users, or partners, product owners, team members, acting ScrumMasters who are not certified
• Those interested in becoming Scrum certified, including project managers, leads, or sponsors, IT managers/directors, business analysts, developers/programmers

1. Agile Thinking

• How Manufacturing has Influenced Software Development
• The Origins of Agile Thinking
• The Agile Manifesto
• The Complexity of Projects
• Theoretical vs. Empirical Processes Overview
• The "Iron Triangle" of Project Management

2. The Scrum Framework

• The Different Scrum Roles
• Chickens and Pigs
• Iterative Development vs. Waterfall
• Self-Management Concepts
• Full Disclosure and Visibility
• The Scrum Framework Overview

3. Implementation Considerations

• Traditional vs. Agile Methods Overview
• Scrum: The Silver Bullet
• The Agile Skeleton
• A Scrum Launch Checklist

4. Scrum Roles

• The Team Member
• The Product Owner
• The Scrum Master

5. The Scrum Team Explored

• The Agile Heart
• Bruce Tuckman's Team Life Cycle
• Patrick Lencioni's Five Dysfunctions of a Team
• Team Ground Rules
• Getting Human Resources Involved
• The Impact of Project Switching
• The MetaScrum
• The Scrum of Scrums
• The Importance of knowing When Software Is "Done"
• Internal Outsourcing

6. Agile Estimating and Planning

• Product Backlog Features
• Relative Weighted Prioritization
• Prioritizing Our Time
• User Stories
• Relative Effort
• Velocity
• Planning Poker and Story Points
• Ideal Team Days
• Team Capacity
• Projecting a Schedule
• Why Plan in an Agile Environment?

7. The Product Owner: Extracting Value

• The Priority Guide
• Product Backlog Refactoring
• Productivity Drag Factors
• Fixed Price/Date Contracts
• Release Management
• Earned Value Management

8. The ScrumMaster Explored

• The ScrumMaster Aura
• Characteristics of a ScrumMaster Candidate
• The Difficulties of Being a ScrumMaster
• A Day in the Life of a ScrumMaster
• The Importance of Listening
• Common Sense

9. Meetings and Artifacts Reference Material

• A Chart of Scrum Meetings
• The Product Backlog
• Sprint Planning
• The Sprint Backlog
• The Sprint
• The Daily Scrum
• The Sprint Demo/Review
• Why Plan?
• The Ideal Team Day
• Scrum Tools

10. Advanced Considerations and Reference Material

• Conflict Management
• Different Types of Sprints
• The ScrumMaster of the Scrum-of-Scrums
• Metrics
• Dispersed Teams
• Scaling
• Developing Architecture
• Stage Gate/Milestone Driven Development
• Inter- and Intra-Project Dependencies
• Task Boards, Project Boards
• Scrum and CMM, "Traditional" XP

Exercises:

Exercise 1: The "Art of the Possible"

Learn how small changes in behavior can have a large impact on productivity. Turn your thinking towards new ideas and a willingness to change for the better.

Exercise 2: Integrity at a Fast-Food Restaurant

During this exercise you'll review various options regarding an employee faced with a difficult situation. The importance of providing high-quality products to your customers will be explored.

Exercise 3: Understanding Customer Expectations

This exercise is the beginning of an extended exercise involving agile estimating and planning. During this first portion of the exercise, you'll work with a fictional customer who has a very demanding schedule and understand how your assessment of project work plays a significant role in customer satisfaction.

Exercise 4: The 59-Minute Scrum Simulation

This popular exposure to Scrum asks us to work on a short project that lasts for just 59 minutes! Walk through all of the key steps under the Scrum framework as you work in project teams to deliver a new product.